SRIHARSHA KR / DATA ANALYST
Making data
make sense.
I turn complex information into clear analysis and practical business solutions.
An analytics mindset. A software development foundation.
Grounded in real-world operations.
Bengaluru, India / Open to analytics roles
Excel ✦ Power Query ✦ Python ✦ SQL ✦ Google Sheets
01 / SELECTED WORK
Business questions.
Analytical thinking.
From preparing the data to understanding what it means. Explore three completed projects across retail, support operations, and hospitality.
POWER BI · POWER QUERY · DAX
Northstar Retail Sales Analysis
An end-to-end Power BI analysis of retail revenue, discounting, and profitability—investigating margin compression and a mid-year growth slowdown.
SQL · EXCEL · RELATIONAL MODELLING
Customer Support Operations Analysis
SQL analysis and Excel reporting across 4,200 synthetic support tickets, investigating SLA compliance, escalations, service quality, and workload.
PYTHON · PANDAS · MATPLOTLIB
Hotel Booking & Inventory Analysis
A Python/Pandas exploration of synthetic resort bookings, combining inventory, room nights, revenue, cancellations, and booking lead times.
Project visuals are conceptual illustrations, not reported results.
02 / ABOUT ME
Curious about the data.
Attentive to the
business behind it.
I’m Sriharsha, a Bengaluru-based data analyst with a background in technical support, software development, and business systems.
Working close to day-to-day operations taught me to ask useful questions: Where is time being lost? Why does an issue keep returning? How can information become easier to act on?
I bring that perspective to analysis, combining careful data preparation and reporting with the technical ability to automate repetitive work and understand how systems fit together.
Analysis & reporting
Excel · Power Query · PivotTables & PivotCharts · Google Sheets · KPI reporting · Variance analysis
Data & automation
Python · SQL (working knowledge) · Data cleaning · Merging & appending · Pivot & unpivot
Technical advantage
JavaScript · React / Next.js · Node.js / Express · REST APIs · MongoDB · Supabase · Firebase Authentication · Git / GitHub · WordPress · Cloudflare
03 / EXPERIENCE
Built on practical experience.
MAY 2024 — MAR 2026
Concentrix
Technical Advisor
Support, systems, and team enablement.
Delivered chat-based technical support and served as a Subject Matter Expert for approximately six months, handling escalations and complex queries.
- Conducted product-knowledge assessments and helped train a new batch of agents from their first day in production.
- Built a Google Sheets workflow to consolidate and filter operational data from multiple sources into standardized team-level tracking views.
- Reduced repetitive manual lookups and opportunities for human error through a more consistent tracking process.
FREELANCE
Business systems
Workflow & web development
Connecting business needs with technical design.
Designed CRM, lead and referral, RSVP, membership, renewal, and support-tracking workflows for a business.
Designed a centralized accommodation booking and inventory system spanning website, reception, direct enquiries, walk-ins, and planned OTA channels.
EDUCATION
Master of Computer Applications (MCA)
RNS Institute of Technology · 2021–2023
Bachelor of Computer Applications (BCA)
KLE S. Nijalingappa College · 2018–2021
04 / WHAT’S NEXT
Good analysis starts
with a good question.
I’m open to Data Analyst, Junior Data Analyst, and Business/Data Analyst opportunities.